Data Security: Service

Remote or Online Service - GotoAssist - Online Services of Citrix Systems

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 GotoAssist - Online Services of Citrix Systems
USA and around the world
1 855 263 2838
Contact from website

The Online Services Division of Citrix Systems, Inc. (Nasdaq: CTXS), is based in Santa Barbara, California, with satellite offices and data centers around the world.

Every month, more than 17,000 new customers start using Citrix GoTo cloud services to work from anywhere with anyone – using our remote-connectivity and online collaboration solutions to save time, get more done and connect to others around the world.

Remote Support Module:
Provide live remote support
Control unattended computers
Enable in-session chat & customer-initiated support
Transfer sessions
Record sessions
Integrate with other applications, using APIs.

Remote Support Tools:
Provide live remote support
Collaboration tools: session transfer, escalation
Management tools: session recording, surveys and agent monitoring
Session queuing and intelligent routing
In-session chat & customer initiated web chat
Web & application integration

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